Privacy Policy

Linz's Games & Media collects personal information to operate this website, create your account, and process your orders.

Account details (name, email, phone), delivery addresses you save, order details (items, totals, shipping method), and messages you submit (such as order notes or support requests).

We use your browser storage (such as localStorage) to keep your cart and improve the shopping experience.

We use your information to provide account features, calculate shipping, fulfil orders, respond to enquiries, and improve our services.

We do not store payment card details on this website. If a third-party payment gateway is added in future, the payment provider may collect and process payment information under their own policies.

We use Firebase services (Authentication, Firestore, and Storage) to run account features and store order data. Your data may be processed and stored by these providers as part of operating the service.

We share information only as needed to operate the service (for example, with delivery carriers and technology providers), to comply with legal obligations, or with your consent.

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

You can update your profile and addresses in My Account. If you need help accessing or correcting your information, contact us via Support.

For privacy questions or requests, contact us via Support.